lenorthstarfinds

We normally dispatch orders within 2–3 business days after payment confirmation. Estimated transit time is 20–45 calendar days after dispatch, in addition to processing. If a delay affects your order, contact frasesyreem.20@outlook.com for assistance.

Standard shipping is free when your merchandise subtotal exceeds US$30 after discounts. For US$30 or less, the shipping charge is displayed at checkout.

Applicable taxes and import charges are included in the disclosed total or covered by us. If a carrier requests an unexpected tax or customs payment, contact us for resolution.

After dispatch, email frasesyreem.20@outlook.com with your order number and the email address used at checkout. We will provide the available tracking details. Carrier updates may take time to appear.

Yes. Request a return within 30 calendar days after delivery. We arrange free return shipping and do not charge restocking fees.

Refunds generally reach the original payment account within 3–7 business days after issuance, depending on your payment provider. Mandatory refund deadlines and statutory consumer rights remain applicable.

Email us with your order number and a description of the problem. For a lost parcel, we will arrange a free replacement or a refund, depending on your preference and availability.

For damaged, faulty, or incorrect goods, we will provide an appropriate remedy and cover the related shipping costs. Photographs are helpful when reasonably available.